Safety Modification: Safeguard+ Electric Shower

It has come to our attention that in a very small number of cases the Safeguard+ may develop a fault which could lead to overheating and to a potential risk of electric shock or fire hazard.

If your shower is showing any signs of discolouration, you MUST stop using it immediately and contact us as below.

How to check the model / serial number
Affected units start with the product code CSGP0 and have a date code stamp between 05/14 (May 2014) to 12/16 (December 2016). This date code is on the product rating label located on the underside of the product.


What should I do if my shower is affected?

  • if you have an affected shower, please contact us for details of how we will make the modification completely free of charge
  • any overheating is gradual and is noticeable with a distinct overheating smell
  • you should check the casing top to see if there are any signs of discolouration. If there are none, then you can continue to use the shower
  • please continue to ensure that any vulnerable people are not left showering alone and that user instructions continue to be followed

Please contact us, free phone 0800 0154 145 or  

No other Triton shower is affected.

Thank you for your cooperation.


Safety Notice: Triton – Safeguard+ Electric Shower

2 thoughts on “Safety Notice: Triton – Safeguard+ Electric Shower

  • September 5, 2019 at 5:29 pm

    hi we have one of these showers in our school . it doesnt seem to be working right . I am a premises officer in a large secondry school in Leicestershire

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