The following notice appears on the Matalan website:
Mum Snow Globe Floral M747169
Mum Snow Globe Shero M747170
Nan Snow Globe M747171
Born In 2020 Snow Globe M747126
These products were on sale from 29 December 2019 to 11 February 2020.
It has come to our attention that the above snow globes do not meet our usual high standards for quality and safety as the globe can become detached from the base when in use. As customer safety is our highest priority, we are immediately recalling these snow globes.
If you’ve bought any of the above snow globes, please do not use the products and return them at your earliest convenience to your nearest Matalan store where our staff will be happy to give you a full refund. You will not need to produce a receipt to claim a refund.
If you have bought the above for someone else or know someone who has one then please let them know immediately about this notice.
We pride ourselves on delivering great quality at great prices and we’re really sorry for any inconvenience caused.
Please note this recall does not affect any other Matalan product.
If you have any queries, please contact 0333 004 4444, email us at firstname.lastname@example.org or write to the address set out below.
We wish to thank you for your cooperation and we once again apologise for any inconvenience this may cause you. We look forward to welcoming you back to Matalan soon.