The following notice appears on the Matalan website:
Alphabet Hot Water Bottle M854932
Mermaid Hot Water Bottle M854938
Unicorn Hot Water Bottle M854940
Shark Hot Water Bottle M854936
These products were on sale from 1 September 2019 to 19 November 2019.
It has come to our attention that the above hot water bottles do not meet our usual high standards for quality and safety. As customer safety is our highest priority, we are immediately recalling these hot water bottles.
If you’ve bought any of the above hot water bottles, please do not use the products and return them at your earliest convenience to your nearest Matalan store where our staff will be happy to give you a full refund. You will not need to produce a receipt to claim a refund.
If you have bought the above for someone else or know someone who has one then please let them know immediately about this notice.
Please note this recall does not affect any other Matalan product.
We pride ourselves on delivering great quality at great prices and we’re really sorry for any inconvenience caused.
If you have any queries, please contact 03330 044444, email us at firstname.lastname@example.org or write to the address set out below.
We wish to thank you for your cooperation and we once again apologise for any inconvenience this may cause you. We look forward to welcoming you back to Matalan soon.