The following notice has been issued by the European Commission:

Alert number

Hobby/sports equipment

Self-balancing scooter (Hoverboard)


P5B Hoverboard

Type / number of model
P5, P5B, P5C


Batch number

Risk type
Electric shock, fire, injuries

The wheels of the hoverboard can inadvertently operate while the device is being held off the ground by the user.

Consequently, the hand or other body parts of the person could become trapped, leading to injuries.

The charger lacks an adequate over-current protection device and has accessible live parts. Additionally, the creepage and clearance distances between primary and accessible secondary circuits are insufficient.

Consequently, the user could receive an electric shock or cause the product to overheat leading to fire.

The product does not comply with the requirements of the Low Voltage and Machinery Directives and the relevant European standard EN 62368-1.

Measures ordered by public authorities (to: distributor)
Withdrawal of the product from the market

Orange self-balancing two wheeled hoverboard for use as a personal transport device.

Packaging description
The product is sold in a in a black cardboard box with product’s images on one side.

Country of origin
People’s Republic of China

Alert submitted by
United Kingdom

Type of alert

ENet P5B Hoverboard
ENet P5B Hoverboard box


Recall: ENet – P5B Hoverboard

One thought on “Recall: ENet – P5B Hoverboard

  • July 17, 2020 at 9:57 am

    I have this model number P5B.
    I purchased it from go hoverboard where they give you 12 month warranty for batter and board.
    Does anyone know how to get in touch with them or the importer timeless trading BV as emails are being blocked and returned.
    If anyone can help as I have a £200.00 board that I can’t use.
    Thank you

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