IMPORTANT – B&Q has been made aware that in some circumstances there is a risk of falling parts from the light fittings listed below, potentially causing injury.
These images are illustrative only. Models may vary in shape, size and number of bulbs. If you have a fitting with similar shades please check the list below.
The products affected were offered for sale between February 2014 and February 2017. Despite rigorous quality control procedures it has been brought to B&Q’s attention the lamp shade rings on some models of the ranges of lights may fracture, permitting the shade to fall from the fitting and present a risk of injury.
If you have purchased one of these products which uses the shade ring pictured below left please remove the shade and ring immediately on any affected light fittings, using the original tool supplied, ensuring lights are cool first – or if you are unable to do this, avoid the potential fall zone until you have been able to organise removal of the lampshade/s. Once the shade rings and shades have been removed ceiling light fittings are safe to continue using as normal. Other wall or table lights must not be used due to hot bulbs. Please see below for instructions. If you have any difficulties removing the shades or identifying the rings contact the helpline below.
Cast metal ring Pressed steel ring
- April 3 light semi flush – BARCODE 5052931672769
- Areto 1 light table – BARCODE 5014838507643
- Areto 3 light semi flush – BARCODE 5014838508725
- Areto 5 light pendant chrome – BARCODE 5014838507605
- Areto 5 light semi flush chrome – BARCODE 5014838507582
- Ashby 1 light wall – BARCODE 5014838673683
- Ashby 3 light semi flush – BARCODE 5014838673447
- Borrello 1 light table lamp – BARCODE 5052931475476
- Borrello 3 light semi flush – BARCODE 5052931475599
- Borrello 5 light pendant – BARCODE 5052931475544
- Borrello 5 light semi flush – BARCODE 5052931475582
- Borrello 1 light table lamp – BARCODE 5052931672875
- Bromley 3 light ceiling lamp – BARCODE 5052931683826
- Bromley 3 light semi flush – BARCODE 5014838615775
- Bromley 5 light semi flush – BARCODE 5014838615782
- Cloe 2 light wall lamp – BARCODE 5052931672738
- Cloe 2 light wall lamp gold effect – BARCODE 5052931672776
- Cloe 3 light ceiling lamp – BARCODE 5052931672745
- Cloe 3 light semi flush gold effect – BARCODE 5052931672783
- Cloe 5 light semi flush – BARCODE 5052931672950
- Cloe 5 light semi flush gold effect – BARCODE 5052931672790
- Kapista 1 light spot chrome – BARCODE 5397007176599
- Kapista 3 light spot round chrome – BARCODE 5397007176070
- Kapista 4 light spot bar chrome – BARCODE 5397007176582
- Tempest 6 light semi flush – BARCODE 5014838458105
Please contact our helpline to provide your details and B&Q will send you a replacement ring fitting kit.
For further queries or to request a remedial kit contact the helpline:
UK: 0300 3034482 ROI: 1800 946327*
*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm
B&Q thank you for your co-operation.
B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE
April Areta Ashby Borrello Bromley Cloe Kapista Tempest