IMPORTANT SAFETY NOTICE FOR OWNERS OF LOGIC HE – E-BOX – E-STUDIO CONVENTIONAL FLUE FIRES ONLY
What is the safety notice about?
Gazco takes the safety of all of its products very seriously. As part of our commitment to continuous product assessment, Gazco impose a very strict monitoring regime on all their product lines.
As a result of these monitoring systems, Gazco has identified a potential safety risk in some of their conventional flue Logic HE, E-Box and E-Studio fires made between February 2013 and October 2015. Their ongoing checking has identified that after extensive use, and in certain specific circumstances, it is possible that the draught diverter plate may be able to move out of position and the appliance could cause carbon monoxide to be produced with a risk of causing poisoning to people in the room. This was caused by the failure of a parts supplier using aluminium rivets instead of the steel rivets we specify.
Which fires are potentially affected?
This issue only affects conventionally flued Logic HE, E-Box and E-Studio fires made between February 2013 and October 2015.
Is my fire affected?
The models potentially affected, if made between the dates above, are:
|Model Number||Description||Fire Type||Serial Number from||Serial Number to (inclusive)|
|101-497||LOGIC HE CF LPG MANUAL CONTROL COAL||Logic HE||101-49730000||101-49730055|
|101-614||LOGIC HE CF LPG REMOTE CONTROL COAL||Logic HE||101-61410000||101-61410139|
|101-324||LOGIC HE CF NG MANUAL CONTROL STONE||Logic HE||101-32430000||101-32430074|
|8691CFCHUC||E STUDIO CF NG MANUAL WHITE STONE||E-Studio||8691CFCHUC20615||8691CFCHUC20878|
|8691MCUC||LOGIC E BOX CF NG MANUAL CONTROL COAL||E-Box||8691MCUC33330||8691MCUC35300|
|101-649||LOGIC HE CF LPG REMOTE CONTROL STONE||Logic HE||101-64910002||101-64910017|
|101-088||LOGIC HE CF NG REMOTE CONTROL COAL||Logic HE||101-08810000||101-08811586|
|101-444||LOGIC HE CF LPG SLIDE CONTROL COAL||Logic HE||101-44410000||101-44410341|
|P8691CFCHUC||E STUDIO CF LPG MANUAL WHITE STONE||E-Studio||P8691CFCHUC20056||P8691CFCHUC20065|
|P8691MCUC||LOGIC E BOX CF LPG MANUAL CONTROL COAL||E-Box||P8691MCUC30498||P8691MCUC30763|
|P8691MCUCNZ||LOGIC 16″ E BOX CF LPG COAL NZ||E-Box||P8691MCUCNZ30017||P8691MCUCNZ30027|
|101-131||LOGIC HE CF NG REMOTE CONTROL STONE||Logic HE||101-13110000||101-13110205|
|101-110||LOGIC HE CF NG SLIDE CONTROL STONE||Logic HE||101-11010000||101-11010145|
|8691PBUC||logic e box cf ng manual pebble||E-Box||8691PBUC30238||8691PBUC30327|
|101-037||LOGIC HE CF NG SLIDE CONTROL COAL||Logic HE||101-03710000||101-03712422|
|8691CFCHUCNL||16″ E STUDIO CF NG WHITE STONE NL||E-Studio||8691CFCHUCNL20008||8691CFCHUCNL20009|
|101-151||LOGIC HE CF NG MANUAL CONTROL COAL||Logic HE||101-15130000||101-15131174|
|8691MCUCNL||LOGIC 16″ E BOX CF NG COAL NL||E-Box||8691MCUCNL30030||8691MCUCNL30042|
|101-597||LOGIC HE CF LPG SLIDE CONTROL STONE||Logic HE||101-59710000||101-59710021|
|101-037NZ||LOGIC HE CF NG SLIDE CONTROL COAL NZ||Logic HE||101-037NZ10000||101-03710014|
|101-444NZ||LOGIC HE CF LPG SLIDE CONTROL COAL NZ||Logic HE||101-444NZ10000||101-44410009|
How do I find the serial number and model number of my fire?
The model number and serial number are found on the commissioning page, page 3, of your installation and servicing manual that was supplied with your fire.
Alternatively, these numbers are also found on your fires databadge the images below will help guide you to the databadge. Please note it is different for slide control versions to all other control types:
What is being done to solve this problem?
Gazco have identified all the appliances that could be affected by this issue and have contacted all of the retailers that sold these fires. The retailers will pass the contact details of all the owners of these fires to Gazco who will be providing a free of charge product safety enhancement to be fitted to all affected fires that will permanently rectify the potential issue once it is correctly installed.
If you have one of these fires installed in your home, you are requested not to use your fire until the product safety enhancement kit that will be provided has been fitted. You will be contacted to discuss the fitting of the kit as soon as possible.