The following notice has been issued by the manufacturer:
IMPORTANT SAFETY WARNING!
ELECTRICAL SAFETY RECALL
Bitmore Universal Travel Adapter
Part Number BM-UTA1 Product Recall
It has been brought to our attention that there is a serious safety issue with the above item which could cause the risk of electric shock. The product was available from April 2017 – 30th January 2018.
As customer safety is of paramount importance, we must advise customers to stop using the Bitmore Universal Travel Adapter immediately and return the product to the retailer where it was purchased for a full refund. Additionally, if you have bought this product for someone else please let them know about this notice urgently.
If the product was purchased online directly from Bitmore.co.uk, please call our customer support line on 0845 680 7305 to give us your address and we will send you out a prepaid returns bag, or send an email to firstname.lastname@example.org with your address details, and we will send you a prepaid bag and arrange for a full refund.
We take customer safety very seriously and would like to apologise for the inconvenience. If you require further information regarding this safety announcement, please contact our customer services team on 0845 680 7305 who will be happy to answer any queries or alternatively email email@example.com
Park House, 15-19 Greenhill Crescent, Watford Business Park, Hertfordshire WD18 8PH Tel: 0845 680 7304