We have identified a problem with the above chairs.
It’s come to light that there’s a potential problem with the structural performance of the product.
As the Ellis Chair (Set of Two) does not meet our strict, technical performance requirements, we’ve taken the decision of recalling them, and are requesting that you return them to us for a full refund.
Please call us on 0333 777 8128 (opening hours are Monday to Sunday 8am to 10pm) to arrange a collection from your home address for a full refund – we’re not able to accept returns made directly to store. If you have given the item as a gift, please ask the recipient to contact Next.
We’re very sorry for any disappointment and inconvenience this may cause, but we hope you’ll understand that customer safety is a high priority for us.